Delivery conditions

Gitex is going to deliver to the specified address within the Spanish peninsular territory, Balearic Islands and Canary.

Deliveries will be done on business days, not being a public holiday in your country or in the area in which our GITEX warehouse is located. Therefore, please, take into account any public holidays including any national, provincial and/or local holidays in your country of residence and in the city of Barcelona (GITEX warehouse address).  Note that public holidays may vary per country and per year. We suggest checking all public holidays to get a better estimation of delivery periods.

For detailed information about delivery periods, please check the specifications for the different types of delivery by clicking here in the ‘Delivery‘ section of our Website. Note that Delivery periods are indicative and are therefore not regarded as strict deadlines. The mere fact that a delivery period is exceeded does not entitle you to compensation. Notwithstanding this, in case of the unlikely event of delay in an Express delivery, GITEX shall at its discretion refund to you the full cost of Express delivery.

Note that Customised Products have different delivery periods. Adding text to a product takes some time. This means that your complete order of Standard Products will take longer to deliver. GITEX is entitled, insofar as reasonably possible, to make split deliveries so that you receive your Products as soon as possible. There are no additional costs associated with such split deliveries. However, in the event that you request that GITEX delivers in parts, GITEX may charge you for extra delivery costs. Each split order shall constitute a separate sales contract. If GITEX is late delivering a part or one split order is faulty, that will not entitle you to cancel any other split order.

If GITEX discovers prior to entering into the sales contract that it can no longer deliver the Standards Products ordered, GITEX may offer you an equivalent product in terms of quality, price and function. You are not obliged to accept the replacement Standard Product. You may return it, if you so wish, within 30 days at GITEX reasonable expense (your right of revocation or return remains unaffected).

In the unlikely event that, after entering into the sales contract, GITEX can no longer deliver your Products and is not responsible for this situation, GITEX will be entitled to terminate the sales contract. GITEX will, of course, inform you as soon as reasonably practicable and reimburse any payments made.